All orders are dispatched promptly from our warehouse via either courier or our delivery people. A signature may be required on delivery.
All orders received before 3:00pm on weekdays are prepared on the same day and scheduled for delivery within 4 working days. Orders received after 3:00pm are prepared the next day then dispatched and delivered accordingly (excluding orders placed over the weekend or on public holidays). No deliveries take place on Saturdays, Sundays and Public Holidays.
Free Delivery applies to all addresses in Malta and Gozo for all orders over €50.00 in value; otherwise a €5.00 delivery charge applies. Deliveries to Gozo will take 5 working days and may be subject to an additional surcharge.
Although delays are rare they do occur. Please allow sufficient time for your order to arrive, especially during peak periods around Christmas and other festivities before getting back to us with a claim for un-received goods.
If you do not receive your goods within 6 working days and you have not been notified of any delay by our customer service team please check for a Missed Delivery note. Over 40% of lost or delayed parcels are simply waiting to be collected at your local post office.
We do not despatch or deliver orders on public holidays
Where we Deliver
We only deliver to addresses within Malta and Gozo